Terms of Service

Last updated: January 1, 2026.

These Terms of Service (“Terms”) govern your use of the Bob’s Cold Storage website located at https://bobscoldstorage.com (the “Website”) and the services provided by Bob’s Cold Storage (“Company,” “we,” “us,” or “our”).

By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.

1. Use of the Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Website.

You may not:

  • Use the Website for fraudulent or unlawful activities

  • Attempt to gain unauthorized access to the Website or its systems

  • Interfere with the operation or security of the Website

2. Services

Bob’s Cold Storage provides refrigerated trailer rentals and related cold storage services.

All services are subject to:

  • Availability

  • Scheduling confirmation

  • Applicable rental terms agreed upon at the time of service

We reserve the right to refuse service at our discretion, where permitted by law.

3. Payments & Billing

Payments for services are processed securely through Square.

By making a payment, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

  • Fees are non-refundable unless otherwise stated in writing

Bob’s Cold Storage does not store full credit card numbers or sensitive payment data.

4. Cancellations & Changes

Cancellation, rescheduling, and refund policies may vary depending on the service, timing, and availability.

Specific cancellation terms will be communicated at the time of booking or in a service agreement. Failure to comply with agreed scheduling terms may result in fees.

5. User Submissions & Communications

When you submit information through contact forms, email, or other means, you agree that:

  • Information provided is accurate

  • We may use the information to respond to your inquiry or provide services

For details on how we collect and use personal information, please review our Privacy Policy.

6. Intellectual Property

All content on this Website, including text, images, logos, graphics, and design elements, is the property of Bob’s Cold Storage or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use Website content without prior written permission.

Our Website may include links to third-party websites or services (such as payment processors or mapping services).

We are not responsible for:

  • The content of third-party websites

  • Their privacy practices

  • Any damages arising from your use of third-party services

8. Disclaimer of Warranties

The Website and services are provided on an “as is” and “as available” basis.

We make no warranties or representations regarding:

  • Website availability or uninterrupted access

  • Accuracy or completeness of Website content

  • Suitability of services for a specific purpose

9. Limitation of Liability

To the fullest extent permitted by law, Bob’s Cold Storage shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of or inability to use the Website

  • Use of our services

  • Delays, interruptions, or errors

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Bob’s Cold Storage from any claims, damages, losses, or expenses arising from:

  • Your use of the Website or services

  • Your violation of these Terms

  • Your violation of any applicable laws

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Oregon, without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with an updated “Last updated” date.

Your continued use of the Website or services after changes are posted constitutes acceptance of the revised Terms.

13. Contact Information

If you have any questions about these Terms of Service, you may contact us: