Privacy Policy

Last updated: January 1, 2026.

Bob’s Cold Storage (“Company,” “we,” “us,” or “our”) operates the website https://bobscoldstorage.com(the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or use our services.

By using this Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you contact us, request services, make a payment, or otherwise interact with our Website.

Personal Information You Provide

This may include:

  • First name and last name

  • Email address

  • Phone number

  • Address, including city, state/province, and ZIP/postal code

2. Payment Information

When users pay for products or services, payments are processed securely through Square.

Bob’s Cold Storage does not store full credit card numbers or sensitive payment details. All payment data is handled directly by Square in accordance with their privacy and security standards.

You can review Square’s privacy practices here:
https://squareup.com/legal/privacy

3. Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the Website

  • Referring URLs

This information helps us understand user behavior and improve our Website’s performance.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze Website traffic.

Cookies may be used to:

  • Remember user preferences

  • Analyze Website usage

  • Support remarketing and advertising efforts

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the Website.

5. Analytics Tools

We use Google Analytics and related tools to monitor and analyze Website usage.

Google Analytics may collect information such as:

  • Pages visited

  • Time spent on pages

  • Browser and device information

Learn how Google uses data from sites that use its services:
https://policies.google.com/privacy

6. Email Communications

We may send emails to users who:

  • Contact us directly

  • Request information or services

  • Opt in to receive updates or communications

Users may opt out of marketing or promotional emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

7. Remarketing & Location Services

We use remarketing services to advertise our business to users who have previously visited our Website.

We also use Google Places features to help users locate our business and services more easily.

These services may use cookies or similar technologies to deliver relevant content.

8. Advertising

We do not display third-party banner advertisements on our Website. Any marketing or remarketing is conducted through trusted service providers only.

9. How We Use Your Information

We may use your information to:

  • Provide and manage our services

  • Respond to inquiries and customer requests

  • Process payments and transactions

  • Improve Website functionality and performance

  • Communicate updates, offers, or service-related messages

  • Comply with legal obligations

10. Sharing of Information

We do not sell personal information.

We may share information only:

  • With trusted service providers who assist in operating our Website and services

  • To comply with legal obligations or lawful requests

  • To protect the rights, property, or safety of Bob’s Cold Storage, our users, or others

11. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

12. Children’s Privacy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If such information is discovered, it will be promptly deleted.

13. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

You have the right to:

  • Know what personal information we collect and how it is used

  • Request access to your personal information

  • Request deletion of your personal information (subject to legal exceptions)

  • Opt out of the sale or sharing of personal information (we do not sell data)

  • Not be discriminated against for exercising your privacy rights

Requests may be submitted using the contact details below.

14. CalOPPA Compliance

In accordance with the California Online Privacy Protection Act (CalOPPA):

  • Users may visit our Website anonymously

  • This Privacy Policy is clearly accessible on our Website

  • Any updates to this Privacy Policy will be posted on this page

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated “Last updated” date. Continued use of the Website constitutes acceptance of any changes.

16. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you may contact us: